Refund policy

We hope you love your order. If not, you have 14 days from the date you receive your order to return your item, in accordance with applicable law.

To request a return, please contact us at:

contact@amicivela.com

Return shipping costs, including international return shipping costs, are the responsibility of the customer.

To help us process your return as quickly as possible, please include the following information in your email:

  • your order number;

  • the item(s) you wish to return;

  • the reason for your return (optional);

  • your full name.

Return conditions

Returned items must be:

  • unworn;

  • unwashed;

  • free from stains;

  • undamaged;

  • returned with all original tags attached.

Items must be returned in a condition suitable for resale.

Any item showing signs of use beyond what is reasonably necessary to try it on may be subject to a reduction in the refund amount, in accordance with applicable law.

Refunds

Once your return has been received and inspected, your refund will be issued within a maximum of 14 days to the original payment method used for your order.

In accordance with applicable law, the refund will include the price of the returned item as well as the original delivery costs corresponding to the standard delivery option offered at the time of purchase.